Delete your data
Evently — including the Evently Scanner app — developed by Evently, Malta.
How to request deletion
- 1Email support@evently.mt from the address you used to buy tickets or sign in, with the subject "Delete my data".
- 2If you have an Evently account, you can also delete it yourself: sign in at evently.mt, open Settings, and choose Delete Account.
- 3For the Evently Scanner staff app, ask the event organiser who issued your access code to revoke it, or email support@evently.mt with the code and event name.
- 4We confirm your request by email and complete the deletion within 30 days.
Data that is deleted
- Your name, email address and phone number
- Your Evently account and login details
- Your tickets and QR codes
- Door check-in records linked to you
- Scanner device identifiers and scan logs from the staff app
Data that is kept, and for how long
- Purchase and payment records required by Maltese tax and accounting law, retained for 10 years in a restricted financial archive and not used for any other purpose
- Anonymised, aggregated sales and attendance totals that can no longer identify you
Contact
Deletion requests and any questions: support@evently.mt. See our Privacy Policy for full details on how we handle personal data.